Shipping Policy

1. Introduction

Welcome to GoCuties ("Company", "we", "our", "us")! These Terms and Conditions govern your use of our website located at gocuties.com (together or individually "Service") operated by GoCuties.

Your agreement with us includes these Terms and our Privacy Policy. You acknowledge that you have read and understood these agreements, and agree to be bound by them.

2. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of GoCuties and its licensors. The Service is protected by copyright, trademark, and other laws of both your country and foreign countries.

3. Restrictions

You are expressly restricted from all of the following:

4. No Warranties

This Website is provided "as is," with all faults, and GoCuties makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website.

5. Limitation of Liability

In no event shall GoCuties, nor any of its officers, directors, and employees, be liable for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise.

6. Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of Your State, and you submit to the non-exclusive jurisdiction of the state and federal courts located in City for the resolution of any disputes.

7. Shipping Policy

Thank you for shopping with GoCuties. Please review our Shipping Policy to understand how and when your order will be delivered.

7.1 Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped. During peak seasons or promotional periods, processing times may be slightly longer.

7.2 Shipping Rates & Delivery Times

Shipping costs are calculated and displayed at checkout. Estimated delivery times:

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

7.3 Shipping Destinations

GoCuties currently ships to: [List countries or “selected domestic and international locations”]

If your location is not available at checkout, shipping to that destination is currently unavailable.

7.4 Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

7.5 Incorrect Shipping Address

Please ensure that your shipping address is correct at checkout. GoCuties is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address:

7.6 Lost, Stolen, or Delayed Packages

GoCuties is not responsible for packages that are lost, stolen, or delayed by the shipping carrier. However, if your order is marked as delivered but not received, please contact us and we will assist in filing a claim with the carrier.

7.7 Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

7.8 Damaged Items During Shipping

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging so we can assist you.

8. Contact Us

If you have any questions about these Terms, please contact us by email: support@gocuties.com.

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