Refund Policy – GoCuties

1. Overview

Thank you for shopping at GoCuties. We value our customers and want you to be fully satisfied with your purchase. Please read our refund policy carefully before making a purchase.

2. All Sales Are Final

All calendar purchases made through the GoCuties website are non-refundable and non-returnable, except in cases outlined below.

3. Damaged or Defective Items (Physical Calendars)

If you receive a physical calendar that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

To be eligible for a replacement or refund:

• The item must be unused and in its original condition
• You must provide proof of purchase
• You must share clear photos of the damaged or defective item

Once approved, we will offer either:

• A replacement calendar (subject to availability), or
• A refund to the original payment method

4. Lost or Delayed Shipments

GoCuties is not responsible for delays caused by shipping carriers. However, if your order is marked as delivered but not received, please contact us and we will assist in investigating the issue.

5. Digital Calendars (If Applicable)

Due to the nature of digital products, all digital calendar sales are final and non-refundable once the download link has been accessed.

6. Cancellations

Orders cannot be canceled once they have been processed or shipped.

7. Refund Processing

Approved refunds will be processed within 5–10 business days to the original payment method. Processing times may vary depending on your bank or payment provider.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at: support@gocuties.com
Website: www.gocuties.com